• The widespread use of glycohemoglobin testing in patients with Diabetes

• Encouraging, and causing dramatic increase in, the use of Diabetes and Diet education to improve patients' knowledge, self-care abilities, and empowerment in prevention strategies

• Reversing the previous trend of having women with Diabetes Mellitus or Gestational Diabetes having to travel to Hartford, New Haven, or Providence - some 50 - 60 miles away, for their obstetrical care - and allowing them to safely remain and be cared for, from pre-conception to post-partum, in the greater Norwich area.

• After re-locating to Providence, Rhode Island, Dr Hein started the Endocrine Treatment Centers, another practice dedicated to the delivery of state of the art Diabetes and Endocrinology care. The ETC uses all of Dr Hein's previous experience and knowledge, coupled now with a state-of-the-art computerized medical records system, in-house Diabetes Laboratory, and an on-premises full Diabetes Teaching Team.

• Dr Hein is a member of the American Association of Clinical Endocrinologists, and is a charter member of its educational arm - the American College of Endocrinology.

• He is an Adjunct Professor of Pharmacy at the University of Rhode Island, and has been an Associate Professor in Medicine at Brown University

• He is Board Certified in Internal Medicine as well as Diabetes, Endocrinology and Metabolism.

• Dr Hein has a long history over the past decade and a half - of imparting his knowledge and experience in Diabetes Mellitus, Endocrinology, and Metabolism to colleagues, patients, and the general public alike, in just about every conceivable venue, from formal Medical Grand Rounds, to dinner programs, community outreach programs - even participating in radio talk show call-in programs! For more specific information regarding Dr Hein's speaking experience, see the section "Presentations and Symposia."

• Dr Hein believes strongly in "giving back to the community". He has served on the board of directors of state chapter of the American Diabetes Association in Connecticut, and was Chapter President as well. Additionally, he has been a board member of the Diabetes Foundation of Rhode Island.

• He has served as Chairman of the Professional Education committee of the Diabetes Foundation - helping to make sure that all healthcare professionals in the region have access to current, state-of-the-art, accurate information and guidelines to help in the care of people with Diabetes Mellitus.

-Kristine Batty RN, NP

• Mrs. Batty, the newest addition to the ETC staff, is an Advance Practice Nurse Practitioner who assists with all of our patients - especially those with Diabetes Mellitus

-Elizabeth Cappalli RD, LDN, CDE, DOE

• Ms. Cappalli, a registered and licensed dietician, is nationally certified as a CDE (certified Diabetes Educator - the highest certification awarded in Diabetes Education), and also certified by the RI Department of Health Diabetes Outpatient Educators Program. She is ETC's senior dietician

• Ms. Cappalli is also a participant in the State of Rhode Island's DEAR (Diabetes Education Assessment and Risk Reduction) program - a program to bring the introduction of modern day Diabetes Control approaches to busy doctor offices and the like

• She has extensive experience in all phases of dietary education, including Diabetes - types 1 and 2, Insulin Pump Dietary Instruction, Gestational Diabetes, Diabetes in Adolescence and Childhood, Renal Disease, and Polycystic Ovarian Syndrome-Hyperinsulinemia

-Ann-Marie Firestone, RN, CDE, DOE

• Ms. Firestone - is one of ETC's Diabetes Educators. She too, is nationally certified as a CDE. Further - she is a Registered Nurse, a state certified Diabetes educator, and is concurrently employed as an oncology nurse at Women's and Infants Hospital

• She is experienced in all phases of Diabetes Education, and is ETCs senior nurse educator

-Lisa Cohen, PharmD, CDOE

• Ms. Cohen is a doctor of pharmacy and professor at URI (The University of Rhode Island), as well as a state certified Diabetes Educator. In that light, she brings the following special expertise to our Diabetes Education Program:

  • Knowledge of pharmacological management of Diabetes

  • Impact on Diabetes from medications meant to treat other diseases and conditions, as well as vice versa

-Phyllis C. Freedman, RD, LD, CDOE

• Ms. Freedman, ETC's second Dietician, is a state certified Diabetes Educator - and has particular expertise in counseling the elderly and patients with dementia to help them maintaining adequate nutrition in skilled nursing facilities as well as at home.
• She works in various clinical research protocols evaluating methods for achieving weight loss.